Welcome to the Bits & Bytes website. This site was created as an internal resource for all Cheltenham School District employees. You should be able to find answers to the most frequently asked technology questions as well as tutorials for the most commonly used systems. Links to great SMART Board resources as well other web tools will be updated here throughout the year. If you need technology support and can't find a solution here, please submit a trouble ticket by clicking on the Web Help Desk icon below. Instructions for doing this can be found here. Your trouble ticket will map to one of our six techs based on your location. The trouble ticket system generates an email to your assigned tech. Tickets are generally resolved within 3 business days however that could change based on times of high volume, such as the beginning of the school year and when large imaging and/or deployment projects are occurring.
Our department consists of a director, a supervisor, 6 technology reps and a data systems specialist. Two of our reps also handle instructional support for the district. Meet our team:
|